Return & Refund Policy

At Renvick, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, our customer service team is here to assist you.

Return Eligibility

If you would like to return an item, please contact us at service@renvick.com before sending anything back. Our team will provide you with the necessary return instructions.

Items should be returned in their original condition, unworn, unused, and with all original tags and packaging where applicable.

For hygiene and safety reasons, certain items may not be eligible for return.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method used for the purchase. Please allow additional processing time for your payment provider or bank to reflect the refund in your account.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at service@renvick.com with your order information and details of the issue. We will work with you to find an appropriate solution.

Need Assistance?

If you have any questions about returns or refunds, our customer service team is available 24/7.

Email: service@renvick.com

We are always happy to assist you and make your shopping experience with Renvick as smooth as possible.